Representing individual members: an introduction to casework, 28 February 2019, Plymouth
This is a course for reps who are new to representing individual members or those who are considering becoming more involved in the direct representation of individual members. The course is designed as an introduction and you should look to completing the Rep 1: Induction post this course. More experienced reps may find this course useful in order to update their skills and look at current best practice.
Duration: 1 day